Description

Intro to Automating Business Processes

So now you have a proven strategy of making money, have standardized processes, and have identified ways to make your business more efficient, NOW you can start to think about simple automations that will give you more time in your day, create a better client experience, or just allow you to use the humans in your business for the things you can’t automate. This module of the Business Process and Automation Series is about creating simple, low-tech ways to automate your business. This includes creating templated emails, simple workflows, communication standards, and how to use a “sorting hat” to get customers the answers they need quickly! 

About the Business Process & Automation Series Advancing to higher levels of business automation can help build lasting processes that better leverage human and financial capital. Small businesses need to create foundational structure before implementing processes and advancing to software implementation and automation. There is a natural hierarchy of building business systems. Each level needs to be solidified, or at least well thought out before stepping into the next level. This Business Process & Automation Series includes six modules delivered via one-hour webinars which are being recorded and made available for later viewing on the Southwest Indiana SBDC client portal (choose "On Demand" to see recorded training). This series is presented by our partner, Grow with Jen. Jen Rudd, MBA, PMP is a Business Consultant. She is a Cross-Platform Automation expert with extensive background in creating systems and automation for a variety of business types. She had over a decade of corporate experience, before leveraging that over the last eleven years as a consultant.

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